Website Globe Life AIL – Karla Estrada
Empowering customers with service that makes a difference.
Globe Life AIL – Karla Estrada
Sacramento, CA
About the Company:
At Globe Life AIL – Karla Estrada, we’re committed to delivering outstanding customer service while fostering a culture of positivity and growth. Join a team that prioritizes people, professionalism, and purpose.
About the Role:
We are seeking Remote Customer Service Representatives to serve as the first point of contact for our valued customers. If you’re an enthusiastic problem-solver who thrives in a supportive, fast-paced environment, this is your chance to build a fulfilling career — all from the comfort of your home.
Key Responsibilities:
Assist customers via phone, email, and chat to address inquiries and resolve issues.
Provide clear and accurate information about products and services.
Guide customers through benefit packages and help them manage their accounts.
Keep detailed records of interactions and transactions.
Maintain a solution-focused, professional attitude at all times.
Meet and exceed customer service performance targets.
Proactively suggest ways to improve service and streamline support processes.
What We’re Looking For:
Prior customer service experience is a plus (training provided).
Excellent verbal and written communication skills.
Strong critical thinking and problem-solving abilities.
Ability to multitask and stay organized in a remote setting.
Comfortable with CRM tools, email systems, and chat platforms.
A stable internet connection and a quiet, dedicated workspace.
High school diploma or equivalent required (college coursework a plus).
Why You’ll Love Working Here:
Competitive pay with performance reviews.
Paid training and ongoing support for your success.
Flexible remote work schedule for better work-life balance.
Advancement opportunities — we promote from within.
Full benefits after 90 days (healthcare, retirement plans, and more).
Inclusive, supportive company culture where your voice matters.
How to Apply:
📄 Apply now to start your journey with a team that puts people first. We’ll be in touch to walk you through the next steps.
To apply for this job please visit jooble.org.
