Lead Guest Services Team Member

Pilot Flying J
Salina, KS

Lead Guest Services Team Member – Pilot Flying J
📍 Salina, KS | 💼 Full-time | 💰 $12.60 – $17.85 / hour

Join the leader in the travel center industry as a Lead Guest Services Team Member at Pilot Flying J, where we’re committed to fueling life’s journeys. With over 750 locations and a strong people-first culture, we offer more than just a job – we offer a career.

What You’ll Do:

• Lead by example and support fellow team members in delivering exceptional customer service

• Assist in resolving guest issues and ensuring a smooth, friendly experience

• Monitor team performance and coach on best practices

• Handle cash, process payments, and maintain accurate registers

• Support management in daily store operations, cleanliness, and safety

Who You Are:
✅ Energetic leader and team motivator
✅ Strong communicator with a problem-solving mindset
✅ Dependable and organized
✅ Able to thrive in a fast-paced, customer-first environment
✅ Retail or hospitality experience preferred

What We Offer:
✨ Fuel discounts
✨ Weekly pay
✨ Flexible scheduling
✨ Medical, dental, vision plans (nationwide)
✨ 401(k) with company match
✨ Tuition reimbursement
✨ Adoption assistance
✨ Paid time off and more!

Pilot Flying J values our veterans and encourages those with military experience to apply.